About us
Owner Malcolm Tuck founded Your Call in 2011. Having worked in the IT and telecoms field for many years, Mal saw opportunity to start up a local company in South Wales providing small to large organisations with a wide range of telecoms and connectivity solutions. Today, Your Call reaches customers all over the United Kingdom.
Your Call has grown organically through both supplier and customer recommendation. Our customers range from small independently run local businesses to well known multi-site organisations and national businesses located throughout the United Kingdom. We pride ourselves on delivering market leading solutions with outstanding customer service.
We are honest and ethical in our approach to everything, especially our employees. All of our employees are paid at, or above the national minimum living wage and are provided with regular training and personal development plans enabling them to develop and grow in their careers as our business grows.
Our History
We have more than 10 years' experience in designing, installing and supporting business telephony and IT data connectivity solutions.
Find out more...Why Choose Us?
We firmly believe in getting to know our customers first to ensure our solutions meet all of your business needs with no barriers.
Find out more...Our History
Your Call has more than 10 years’ experience in designing, installing and supporting business telephony and IT data connectivity solutions nationwide including Scotland and Northern Ireland. Our portfolio of services includes hosted telephone systems, contact centre solutions, data connectivity, unified communications, fixed lines, business broadband, Wi-Fi, and CCTV. We help our customers to replace telephone systems and connectivity that are no longer adequate for their business needs and provide up-to-date replacement solutions with full support and training from our team of friendly and qualified experts.
Why Choose Us?
We firmly believe in getting to know our customers first to ensure our solutions meet all of your business needs with no barriers. All of our sales representatives have a credible technical background. Their technical experience provides invaluable guidance at the early specification stages and ensures they are with you every step of the way, from order to implementation and support.
Your Call is an independent company meaning we are able to offer a wide range of technologies from a number of vendors. The solution is driven by the needs of our customers and not our suppliers so we are always able to provide the best solutions to meet your requirements.
We have always believed in talking to our customers in plain English. Our team removes the technical ‘jargon’ and will communicate at your level, no matter what your existing knowledge is.
Whether you are a start up business or looking to replace an existing telecoms or IT installation, we can help. We take the headache out of planning, implementing and installing so you can focus on running your business, just the way you like it.
Get in touch with Your Call today to see how we could transform the IT and communications of your business.
Sponsorship
Your Call believes in strong corporate responsibility and giving back to the community. We have built a collaborative partnership with some local schools and orphanages in Africa over the years and currently support Blaengwawr Primary School.
Find out more...Data
MPLs
Our MPLS solutions handle both voice and data and one of the key features is Quality of Service.
Find out more...Ethernet
Our Ethernet leased line connections are the first choice if you require a dedicated, secure, fast and uncontended connection.
Find out more...Broadband
Our broadband offers optimal performance and security to give you peace of mind.
Find out more...Voice
Hosted Telephony
With no costly hardware, maintenance or upgrades, Hosted Telephony offers an on-demand service with no hidden costs.
Find out more...Refurbished Systems
We can provide fully refurbished Mitel telephony systems for your business at a fraction of the cost.
Find out more...What our customers think
Our services speak for themselves but don’t take our word for it listen to what our customers think...
Work completed Horizon Installation - quick installation with comprehensive training and support. Would recommend Your Call. Jim - Lagan Homes
Work completed Fibre infrastructure and office rewire - worked to our needs and requirements with office rewire being completed to fit in with our timescalesJulie - Welsh Slate
Work completed Horizon Installation and Cabling - Your Call have completed several jobs for us, Mal is always approachable and helpful. They are a great team who are always there to help when we need them.Rachael - Strakers
Living Wage Employer
Here at Your Call Limited we are proud to be a registered Living Wage Employer, as a business we want to invest in our employees as well as our customers.
Find out more...