Welcome to Your Call’s blog
Akixi Software Release 2.0
16th October 2019
Understand your business as never before + See what happens to calls from beginning to end + Optimise resources and costs + Deliver outstanding customer service
- Akixi has over 400 sets of historic and real time statistics bought to life with wallboards, charts, dials and alarms.
- Comprehensive call and contact analytics with scheduled reporting - Dedicated client portal - Mobile App - Monitor operations on the go
- Highly scalable from 2 to over 10,000 users - Updates and enhancements accuracies automatically - quick and easy set up - No additional hardware, software or capex costs.
- Call recording plug in
- Abandoned call recovery
- Multi-site reporting
- Convenient Payment - No long term contract - Pay only for the service you need
Akixi comes in several packages -
Akixi LITE - Akixi 1000 - Akixi 2000 - Akixi 3000
For more information or to arrange a demonstration please contact our team who will be happy to help.
Professional Answering Service
19th July 2019
Your Call has the complete telephone answering service. You will never miss out on any business opportunities with our efficient reliable service.
The bonus of outsourcing to a professional answering service is an ideal option for any growing, small and medium sized businesses as your customers will be able to enjoy customer support and reception services without disturbing your own daily responsibilities so you can focus more on your work and enhance productivity.
Your calls will be answered by our professional team who will greet your callers with your own company name or other preferred greeting. The whole process is seamless so your callers will be unaware that you use a call answering service rather your own in-house team. You will have peace of mind that your calls will be answered no matter how busy you are.
Your Call focus on having happy well trained staff that are comfortable in their work. When we take on a new client we like to know about the business and understand what the client wants from our services, so we make sure that any one of our team that answers your call will have a smile on their face and know exactly how to answer any queries. All this reduces the stress for your customers, so when they get through to a happy person who answers their query with confidence and understanding they leave the call feeling well treated.
Are you missing calls because your too busy? Out of signal? or maybe you’re a tradesperson and can’t down tools?
All of our packages are bespoke, the standard features are;
-Messages taken will be forwarded immediatly to an email address or via mobile message.
-Monthly call reporting
We have no setup fee and no deposit required. Just pay one month at a time with a months notice.
Whatever your requirements, we have the happy staff to make this possible.
If you have got any questions please get in touch.
In the meantime, we’re wishing your business every success.